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SHIPPING INFO

Shipping Info

Order Processing All orders will be processed within 48 business hours.
Standard delivery within Australia Customers can expect to have their correctly completed order delivered within 3 working days, depending on the final destination. A business day is Monday through Friday, excluding weekends and public holidays.
Sting offers free shipping to anywhere in Australia for orders over $150 in total value. All orders under $150 in total value will incur a flat rate shipping charge of $9.95 to anywhere in Australia. Shipping costs will be added to your order just prior to the point of payment in the shopping process.
For your protection all parcels will require your signature upon delivery. Missed deliveries will require a collection by you from the delivery company’s depot or paying a re-delivery fee directly to the delivering company
We do not deliver to PO Boxes. We suggest delivery to a home or business address where someone is available to sign for delivery during business hours.
International deliveries Shipping to overseas destinations vary country to country and these at times are out of our control. We have no knowledge of, and no responsibility for, the laws in your country of residence. You are responsible for purchasing Goods which you are lawfully able to import and for the payment of import duties and taxes of any kind levied in your country of residence. We suggest you contact your local customs and quarantine department to understand what laws and procedures you need to follow, and any applicable charges you need to pay to receive these goods.
Freight charges to your country will be quoted on a individual basis, simply go through the check-out process to order your desired Sting merchandise. Please make sure your phone number and email address is up to date on your account details before you place your order, so we may easily contact you. You will be contacted via email prior to your credit card being debited with your shipping quote and estimated time frame to be accepted, should you wish to proceed at this point your credit card will be debited for the quoted merchandise and freight amount.
All International orders are subject to customs, duties and taxes which are imposed by your country.
Late deliveries If you have not received your order within the expected delivery time frame specified please contact our Sting Team at customerservice@stingsports.com  (Hours: Aus EST 9am – 4pm)
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